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Terms and conditions
        RETURN POLICY

Terms and Conditions Agreement between User and www.flavorsofjamaicarestaurant.com Welcome to www.flavorsofjamaicarestaurant.com. The www.flavorsofjamaicarestaurant.com website (the "Site") is comprised of various web pages operated by Flavors of Jamaica ("Flavors"). www.flavorsofjamaicarestaurant.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.flavorsofjamaicarestaurant.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. www.flavorsofjamaicarestaurant.com is an E-Commerce Site. The purpose of our website is to give the public at large access to information about Flavors of Jamaica restaurant, our menu, times of service and access to the ability to purchase our items online. PrivacyYour use of www.flavorsofjamaicarestaurant.com is subject to Flavors' Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices. Electronic Communications Visiting www.flavorsofjamaicarestaurant.com or sending emails to Flavors constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing. Children Under Thirteen Flavors does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.flavorsofjamaicarestaurant.com only with permission of a parent or guardian. Cancellation/Refund Policy To provide the best customer satisfaction, we provide the following solutions. If you have further questions regarding our Return & Refund Policy please contact the restaurant directly. We can not accept cancellations once your order has been confirmed with the restaurant.Food Errors:If your receive food that is different from what is listed on your receipt, we sincerely apologize. This is a RocketLawyer.com document.Please call us as soon as you notice there was an error with your order so that we may begin preparing the item right away for your pick up.Your item will be given priority if you come to pick it up. In all cases, please return the food order in its original container(s) to our host.You will be asked to pay the difference of the balance if the new food has a greater value than the food received in error. In the same way, you will receive the difference of the balance back as a credit for the new item if the value is less than the food received in error. Refunds will be issued via your original method of payment. In some cases, we may offer you a store credit.Food Order Incomplete:We do verify all orders at the time order placement and at the time of pick with each customer. There may be a rare occasion you do not receive the food that is listed on your receipt. Please notify us as soon as you notice you did not receive an item listed on your receipt. We will prepare the missed item for your pick up with priority. You may also cancel the missed food item before we prepare it. We will issue you a refund of the cost associated with the missed item to your original method of payment. orders can not be cancelled or refunded once you have confirmed your request for preparation of the missed item with the restaurant.Food Dissatisfaction:Our food is cooked fresh to order and daily using the finest and freshest ingredients. We take great care and pride in all of our dishes. Please contact us immediately if your receive unsatisfactory food caused by poor quality or foreign objects in the food. We will need the Links to Third Party Sites/Third Party Serviceswww.flavorsofjamaicarestaurant.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Flavors and Flavors is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Flavors is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Flavors of the site or any association with its operators. This is a RocketLawyer.com document.Certain services made available via www.flavorsofjamaicarestaurant.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.flavorsofjamaicarestaurant.com domain, you hereby acknowledge and consent that Flavors may share such information and data with any third party with whom Flavors has a contractual relationship to provide the requested product, service or functionality on behalf of www.flavorsofjamaicarestaurant.com users and customers. No Unlawful or Prohibited Use/Intellectual Property You are granted a non-exclusive, non-transferable, revocable license to access and use www.flavorsofjamaicarestaurant.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Flavors that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Flavors or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Flavors content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Flavors and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Flavors or our licensors except as expressly authorized by these Terms. Third Party AccountsYou will be able to connect your Flavors account to third party accounts. By connecting your Flavors account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature. International Users The Service is controlled, operated and administered by Flavors from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Flavors Content accessed through www.flavorsofjamaicarestaurant.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations. This is a RocketLawyer.com document.Indemnification You agree to indemnify, defend and hold harmless Flavors, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Flavors reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Flavors in asserting any available defenses. Arbitration In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions. Class Action WaiverAny arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Flavors agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. Liability DisclaimerTHE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. FLAVORS OF JAMAICA AND/OR ITS SUPPLIERS MAY This is a RocketLawyer.com document.MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. FLAVORS OF JAMAICA AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. FLAVORS OF JAMAICA AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FLAVORS OF JAMAICA AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF FLAVORS OF JAMAICA OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. Termination/Access Restriction Flavors reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Michigan and you hereby consent to the exclusive jurisdiction and venue of courts in Michigan in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Flavors as a result of this agreement or use of the Site. Flavors's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is This is a RocketLawyer.com document.in derogation of Flavors's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Flavors with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Flavors with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Flavors with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English. Changes to TermsFlavors reserves the right, in its sole discretion, to change the Terms under which www.flavorsofjamaicarestaurant.com is offered. The most current version of the Terms will supersede all previous versions. Flavors encourages you to periodically review the Terms to stay informed of our updates.

Contact Us:

Flavors welcomes your questions or comments regarding the Terms: Flavors of Jamaica 406 N. Telegraph Rd. Pontiac, Michigan 48341 Email Address: flavorsofjamaicarestaurant@gmail.com Telephone number: 9479990169 Effective as of March 23, 2020

 

 

                                                          RETURN POLICY:

 

 

To provide the best customer satisfaction, we provide the following solutions. If you have further questions regarding our Return & Refund Policy please contact the restaurant directly. We can not accept cancellations once your order has been confirmed with the restaurant.

Food Errors:

If your receive food that is different from what is listed on your receipt, we sincerely apologize. Please call us as soon as you notice there was an error with your order so that we may begin preparing the item right away for your pick up.

 

Your item will be given priority if you come to pick it up. In all cases, please return the food order in its original container(s) to our host.

You will be asked to pay the difference of the balance if the new food has a greater value than the food received in error. In the same way, you will receive the difference of the balance back as a credit for the new item if the value is less than the food received in error. Refunds will be issued via your original method of payment. In some cases, we may offer you a store credit.

Food Order Incomplete:

We do verify all orders at the time order placement and at the time of pick with each customer. There may be a rare occasion you do not receive the food that is listed on your receipt. Please notify us as soon as you notice you did not receive an item listed on your receipt. We will prepare the missed item for your pick up with priority. You may also cancel the missed food item before we prepare it. We will issue you a refund of the cost associated with the missed item to your original method of payment. orders can not be cancelled or refunded once you have confirmed your request for preparation of the missed item with the restaurant.

 

Food Dissatisfaction:

Our food is cooked fresh to order and daily using the finest and freshest ingredients. We take great care and pride in all of our dishes. Please contact us immediately if your receive unsatisfactory food caused by poor quality or foreign objects in the food. We will need the food returned in it's original container(s) so that we may verify the issue and use as a retraining tool for our staff. We will prepare you a new order. If you do not wish to receive a new order, we may refund you via your original method of payment  or issue you a store credit only after the issue has been confirmed to the discretion of the manager on duty. As we are a Jamaican restaurant that prepare foods that are typical of the Caribbean diet, we encourage you to read the menu thoroughly and ask questions about unfamiliar foods and ingredients. We do not issue refunds based personal tastes and dislike

                                               
                                                   
                                                    PRIVACY POLICY:

 

 “We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.”

 

 

                                                SECURITY POLICY:

 

“Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.”

We can get you up and running without the website portion of things right now. I did notice on your website that you are not taking orders directly from the website.  This would give you time to get the being registered in the United States side of things taken care of and we can add the website at a later date.  This would at least allow you to get up and running with the On Line ordering side of things and using the Flex as your mobile solution for payment acceptance. 

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